The power of responsibility

Guest Post from Geoff Sowrey – tech manager, blogger, all around good guy from Calgary Alberta.


With great power comes great responsibility.
- Various sources

I’m sure you’ve heard this quote before. It’s a good one, often used to reinforce the need for people to not slough off their priorities. Don’t get me wrong, it’s all fine and dandy, but I don’t really like it. It works for superhero movies and parental figures. It fails in my mind because it puts more of a burden on responsibility, rather than the sense of freedom one gets from being responsible.

Instead, I prefer this variation:

With responsibility comes a sense of great empowerment.
- Me. ‘Cuz I just said it.

I know what you’re going to say…

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5 Recruiting Tips from the Zoho Team

As we’ve discussed a number of times on this blog, hiring is a challenge, even for highly skilled and experienced managers. It’s one thing when you think about hiring for roles within an existing and well established business, but it can be even more challenging when you are tasked with hiring within a start-up environment or even a highly distributed global environment.

Sridhar Vembu is co-founder and CEO of AdventNet, parent company of Zoho. He shares some great tips he uses for hiring new people into his bootstrapped organization that it both on the edge of emerging technology, as well as distributed between North America and India.

1. Use internal referrals
The best recruitment source is our own current employees; almost two-thirds of our hiring is done through this route. Rather than relying on monetary incentives for referrals, which merely produce a flood of resumes, we ask referrers to indicate how well they know the candidate and if they would be willing to make a strong recommendation. Referrers build a track record and hiring managers stay in close touch with them, which creates accountability.

2. Evaluate for passion, determination and adaptability
What about the remaining one-third of employees not coming in through a referral? We look for strong analytical and reasoning skills. Crucially, we also look for an ability to passionately argue a point of view, or for a level of enthusiasm and initiative in some non-academic area, such as sports. Particularly in India, where sports is barely encouraged in schools, people have to jump through hoops (no pun intended) to excel in sports. Since we have fairly flexible role definitions, we also look for a willingness to adapt, a key attribute of successful employees.

3. Be willing to train
For a system like ours to work, we have to invest in training. We used to simply have colleagues mentor and coach new hires. We still do that, but we augment it with classroom instruction if we feel that a new recruit has a substantial gap to cover.

The ultimate extension of this philosophy is what we call AdventNet University. In southern India, where colleges are little more than degree-granting mills, we found that college just doesn’t provide much in the way of an education. We decided to offer an alternative, and take students directly after high school.

We have a full-time faculty that devised a curriculum based on a typical undergraduate Computer Science course, with a heavy emphasis on actual programming. (We noticed that our students prefer the practical to the abstract. One reason college students get turned off Computer Science is the heavy emphasis on theory.) The program has been very successful for us, and it has been expanded recently, which has also allowed us to bring in fresh recruits from our Japan office.

4. Be flexible on role definitions
We find that it helps not to centralize job definitions too much, particularly for fresh employees. We have fairly fluid boundaries between development & QA, systems administration, sales and marketing, and so forth. We leave it to ground-level team managers to determine the role/responsibilities that will best leverage an individual’s talents.

5. Be patient
When we do these things right, the rewards are high commitment, high productivity, high job satisfaction and low attrition.

All great tips that can work well in a variety of organizations… big or small.

Via GigaOM!

4 Great Tips For Managing Attention

I came across this great article over on The Huffington Post today. It covers burnout, stress, time management, and attention management. At the end of the day, managing your attention span is a pretty important skill. Below is a great list to help manage attention.

1. Each evening or morning before you start your day, make a short list of your intentions (the result and feeling of something you want) for the day and by each, write the related to do’s for that day. Try to keep your list to 5 intentions. Consciously choose what you will do and what you will not do. Keep a different list of what you will review for inclusion on other days.

2. List only what you really expect to do that day. As other things come to mind, write them on a separate list. By putting these items on a separate list, you are creating the space to be in the moment with each of your day’s priorities. Review that list as you plan for the next day and determine how they fit in to your plans. Give yourself some down time, enjoy your successes at the end of the day.

3. Give yourself meaningful blocks of uninterrupted time to focus on each intention. Turn OFF technology each day during those blocks and focus on your intentions.

4. At home, be clear about what technology you’ll use and where. Computer in the kitchen? Maybe not. A friend of mine just removed the computer from her kitchen and said she is now far less likely to stop to constantly check email or news. In the kitchen, she pays attention to her family and prepares food. Sometimes they do group family activities at the kitchen table. When she heads into her office to work on her computer, her children know not to disturb her while she works.

Do you manage your time or your attention?